Frequently Asked Questions

Got a question? If the information you are looking for is not listed below, please contact us via the Contact Form or phone our Visitor Information Centre on (07) 3867 2111.

STREETS BEACH TEMPORARY CLOSURE

Street's Beach has water in it. Why can't I swim there?

We're currently undertaking a range of maintenance activities at Streets Beach. When our teams are not working on pool lining, weneed to keep it full of water, so the harsh Queensland sun and elements don’t damage the structure. Even though there may be water in Streets Beach, it’s unfortunately not open for swimming.

When will Streets Beach reopen?

Streets Beach is expected to reopen in March 2026. We’ll provide a reopening date as we get closer to this time.

What is wrong with Streets Beach?

Streets Beach is more than 30 years old, meaning it sometimes needs extensive maintenance work to keep it running at its best. Our teams are working hard to have the much-loved pool back up and running in March 2026.

Is Streets Beach safe to swim in?

Streets Beach is currently a work zone and is closed for swimming. The Boat Pool and Aquativity remain open for swimming. Streets Beach will reopen once maintenance is completed.

Are there other places that I can swim at South Bank?

The Boat Pool and Aquativity remain open for swimming.

How do I keep up to date with Streets Beach reopening?

conditions of entry

What are South Bank’s opening hours?

South Bank is open every day of the year, from 5am to midnight.

Is South Bank free to enter?

Yes. Entry to South Bank is completely free, and you can enjoy its public spaces and facilities at no cost.

Are pets allowed at South Bank?

Yes. Dogs and cats are welcome but must remain on a leash and under effective control at all times. Owners are required to:

· Clean up after their pets and dispose of waste in the appropriate bins.

· Manage dog barking to avoid disturbances.

· Be considerate of others by preventing loud or antisocial behaviour and complying with all posted signage.

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Animals (except for guide dogs, hearing dogs, assistance dogs, or trainee support dogs) are not permitted in the pool system or adjacent areas, including the stream, beach and boat pool ramp.

Can I consume alcohol at South Bank?

Yes. Alcohol is permitted in designated licensed areas - River Quay, Picnic Island Green and Riverside Green - between 10am and 8pm, provided you are of legal drinking age and are consuming substantial food with your drinks. Please note, South Bank is alcohol-free during major events such as Riverfire, New Year's Eve and Australia Day for public safety reasons.

Can I smoke or vape at South Bank?

No, smoking and vaping at South Bank is strictly prohibited outside of signed designated areas.

PARKING & PUBLIC TRANSPORT

Is South Bank accessible via public transport?

South Bank is well serviced by public transport – including bus, metro, train and ferry. The precinct is connected to Brisbane’s busway with buses and metros departing regularly from South Bank and Cultural Centre stations. It also has two train stations, South Bank and South Brisbane, as well as its own CityCat ferry terminal with services operating every day along our river network. Find more information here.

Is there parking available at South Bank?

Yes. Parking is available at the South Bank car park, located on Little Stanley Street. Entry points are via Tribune Street or Glenelg Street. Both drive-in and pre-booked parking options are offered. For more details, including parking rates, click here.

How much does parking at the South Bank Car Park cost?

Parking rates start at $3 for the morning special. More information about parking rates can be found here.

Is there accessible parking available?

Yes. South Bank Car Park has eight accessible parking spaces, as well as lift accessibility from both its north and south entrance.

Is there electric vehicle recharging available?

Yes. The South Bank car park offers four electric vehicle charging bays, conveniently located on Level 1,Section E.

What is the height restriction on the car park?

The South Bank Car Park has a height restriction of 2.1 metres.

STREETS BEACH, BOAT POOL AND AQUATIVITY

What are the opening hours?

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Opening hours for Streets Beach, the Boat Pool and Aquativity vary by season. For current times, please contact us via the Contact Form or phone the Visitor Centre on (07) 3867 2111.

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Please note that our swimming areas are subject to closure at any time without notice due to safety concerns, weather events or visibility issues.

Are the swimming facilities at South Bank free to use?

Yes. Streets Beach, the Boat Pool and Aquativity are all free to use and open to the public during operating hours.

Are lifeguards on duty?

Yes. Qualified lifeguards patrol all swimming areas during operating hours.

Can I bring food, drinks or inflatables?

Small personal items are permitted. Food and non-alcoholic drinks may be consumed in designated areas around the pools but are not permitted in the water. Glass, alcohol, large inflatables and other prohibited items are not allowed in pool areas.

Can I hire a pool or beach wheelchair?

Yes. The South Bank Visitor Information Centre (located in Stanley Street Plaza) provides both a purpose-built pool wheelchair and a beach wheelchair for hire. These wheelchairs are free to use for up to two hours.

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When hiring any wheelchair, you’ll need to present photo ID and leave a $50 refundable deposit, which will be returned upon the wheelchair’s safe return.

Is there a ramp to access the swimming facilities?

Yes. There is a ramp to the left-hand side of the Boat Pool for accessible entry.

Are showers and changerooms available?

Yes. Showers and change rooms are located in Stanley Street Plaza for your convenience.

Can I bring my pet?

Animals (except for guide dogs, hearing dogs, assistance dogs, or trainee support dogs) are not permitted in the pool system or adjacent areas, including the stream, beach and boat pool ramp.

FACILITIES

Can I hire a locker for my belongings?

Yes. Lockers are available for short-term hire in Stanley Street Plaza, near Streets Beach. Hire fees are $4 for three hours or $8 for six hours.

Are there parents’ rooms available?

Yes. South Bank has two parents’ rooms. The main parents’ room is located in the Allgas Building in Stanley Street Plaza (next to El Camino) and includes a microwave and change table. A second parents’ room, which includes a change table, is located in Stanley Street Plaza next to Ben & Jerry’s.

Where can I find bathrooms and showers?

South Bank offers a range of bathroom facilities throughout the precinct. Showers and toilets are located in Stanley Street Plaza, while toilets can also be found at the Piazza, the Central Cafes, Little Stanley Street and River Quay.

Are there barbecue facilities at South Bank?

Yes. South Bank offers several free-to-use electric barbecue facilities located at Picnic Island Green, Riverside Green Pavilion, and near Riverside Playground and Aquativity. These operate on a first-come, first-served basis, so we recommend arriving early during busy periods. During major events such as Riverfire and New Year’s Eve, the barbecue facilities are closed for visitor safety.

Are there water stations at South Bank?

Yes, South Bank has multiple dedicated water stations and bubblers along Clem Jones Promenade, the Arbour, Riverside Green and near the Wheel of Brisbane.

events and experiences

How do I find out what events are on?

You can explore upcoming events, experiences and activities on our What’s On page.

LOST PROPERTY

I’ve lost something at South Bank – what should I do?

All lost property is returned to the South Bank Visitor Centre. If you have something you want to hand in, or are looking for a lost item, please contact the Visitor Centre on (07) 3867 2111, email them at visit@south-bank.net.au or visit them at the ground level of South Bank House, Stanley Street Plaza (next to Max Brenner).

dining

Where can I eat at South Bank?

South Bank is home to an incredible range of dining options to suit every taste and occasion. Visit our Eat & Drink page to see the complete line-up of South Bank dining options.

accessibility

Can I hire a stroller?

Yes. Strollers are available for hire from the South Bank Visitor Information Centre, located in Stanley Street Plaza. More information, including hire fees can be found here.

Can I hire a wheelchair?

Yes. Wheelchair, including purpose-built pool and beach wheelchairs, are available for hire from the South Bank Visitor Information Centre, located in Stanley Street Plaza. More information, including hire fees can be found here.

FILMING AND PHOTOGRAPHY

Can I film or photograph in South Bank?

Yes, you’re welcome to film and photograph in South Bank for personal use in public areas however, we kindly ask that you please avoid filming or photographing other visitors without their permission.

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For commercial filming, photography or media calls, a permit and approval from South Bank Corporation is required. To apply, complete a Filming and Photography Application here, and our team will get back to you as soon as possible.

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Media and news crews are welcome to film at South Bank at any time.

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Please note that drones are not permitted to be used in the precinct unless approval has been given by South Bank Corporation for filming and photography purposes.

CONTACT

How do I contact South Bank Corporation?

For general feedback or enquiries complete our online contact form here or phone our Visitor Information Centre on (07) 3867 2111.

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For all media enquiries, please email media@south-bank.net.au.

FREQUENTLY ASKED QUESTIONS

STREETS BEACH TEMPORARY CLOSURE

conditions of entry

PARKING & PUBLIC TRANSPORT

STREETS BEACH, BOAT POOL AND AQUATIVITY

FACILITIES

events and experiences

LOST PROPERTY

dining

accessibility

FILMING AND PHOTOGRAPHY

CONTACT

Stay In
The Loop

Acknowledgement of Country

FREQUENTLY ASKED QUESTIONS

STREETS BEACH TEMPORARY CLOSURE

conditions of entry

PARKING & PUBLIC TRANSPORT

STREETS BEACH, BOAT POOL AND AQUATIVITY

FACILITIES

events and experiences

LOST PROPERTY

dining

accessibility

FILMING AND PHOTOGRAPHY

CONTACT

Stay InThe Loop

Follow us

Acknowledgement of Country

Stay In
The Loop