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South bank Local Guides Promotion – Terms and Conditions

Promoter

South Bank Corporation (ABN 95 927 817 538) (South Bank Employing Office) Ground Floor, South Bank House, South Bank, QLD, 4101.


Competition Period

12.01am (AEST) on 08/04/2026 to 11.59pm (AEST) on 20/05/2026.


Who can enter?

Only Queensland residents who:

  • are aged 18 or over; and
  • have a personal Instagram and/or TikTok account with your account privacy settings set to public.

Who can't enter?

Directors, officers, management and employees (and their immediate families) of:

  • the Promoter; and
  • the agencies, companies or participating premises associated with this competition.

Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.


Website

www.visitsouthbank.com.au/local-guides


Promoter Social Media Accounts

Instagram: @visitsouthbank
TikTok: @visitsouthbank


Entry instructions

To enter, you must, during the Competition Period:

  1. Register your itinerary via the website:
    • visit the Website;
    • locate the entry page and fill out and submit the online entry form, including:
      • building your ideal South Bank itinerary (which may include a minimum of 1 and a maximum of 8 activities or locations);
      • provide the following information:
        • your full name
        • email address; and

    To receive a unique URL that will link to your itinerary on the Website.

    The Promoter reserves the right to reject the entry if the entry breaches competition guidelines around abusive or offensive content.

  2. Create and share your itinerary via social media for extra credit:
    • An entrant may showcase their South Bank itinerary in a creative way on Instagram, TikTok or both. This could be a video, or an image, but it must feature at least one of the venues from the itinerary.
    • The caption of your post must:
      • tag the relevant Promoter social media account (listed above);
      • include all of the following hashtags: #SouthBank #LocalGuides #SB #SBLocalGuides;
      • include the full unique URL to your itinerary that you received during the itinerary registration process; and
      • comply with the Post Guidelines below.

    You do not need to create content to promote your itinerary, but the opportunity to win will increase as judges will be considering creativity as 50% of the judging criteria for entries.

    If an entrant wishes to include content to promote their itinerary they will need to include their Instagram account handle and TikTok account handle.

    To clarify, you may make multiple posts promoting your itinerary however, you are only required to make 1 post sharing your itinerary for the purposes of submitting an entry.

    Your Instagram and/or TikTok (as relevant) account and post privacy settings must be set to public so the Promoter can access and review your post(s).

    The Promoter is not responsible if your mobile device/desktop is not sufficiently capable for the purpose of submitting an entry.

Your entry may be used and reproduced, in whole or in part (including in edited form), by the Promoter across various channels, including the official South Bank social media accounts, and other media and materials for promotional or advertising purposes. You will not receive any compensation (other than the prize awarded to the winner) or royalties for use of your entry. You, and anyone featured in your post, will not receive any compensation or royalties for the Promoter's use of your post.


Post Guidelines

For your post to be a valid entry, it must:

  • remain live and accessible on your Instagram/TikTok account(s) (as relevant) for the remainder of the Competition Period and until winner determination (subject to any Instagram/TikTok limitations);
  • be an original work and must not breach any third party rights including intellectual property rights of another person (including copyright and trade mark rights);
  • not promote any goods or services other than those of the Promoter, its partners or retailers; and
  • not be obscene, offensive, malicious, discriminatory, indecent or (in the Promoter's opinion) otherwise objectionable or inappropriate.

Where any individual/s (other than yourself) are identifiable in your post, you must have previously received their express consent to include them in your post.

Your post must not breach any of the Post Guidelines, otherwise your entry will be disqualified.


How many winners will there be and how will they be chosen?

This is a game of skill. Chance plays no part in how a winner will be selected.


Voting Process

During the Competition Period, each valid entry (including itinerary) will (subject to these Terms and Conditions) be displayed by the Promoter on the Website.

Any member of the public can view the entries on the Website and vote for their favourite entry.

Any member of the public can vote for an entry by casting their vote on which entry they think has the best South Bank itinerary and associated post, by clicking the 'Vote' button next to the relevant entry from the Website gallery.

  • Members of the public will need to prove they are human by completing a reCAPTCHA mechanism.
  • You cannot vote for your own entry if you have entered this competition, and cannot vote for an entry more than once.

The top 5 entries who receive the most votes will be shortlisted.

Shortlisted entrants are not entitled to a prize, unless they are subsequently deemed the winner by the Promoter.


Overall Winner

The shortlisted entries will be reviewed and judged by the Promoter (or by appointed judge/s) based on selected criteria, including creativity, originality and brand suitability.

The entry then judged to be the best from the shortlisted entries will win the prize.

The Promoter may judge additional reserve entries and record them in order, in case a winning entry/entrant is deemed invalid or a prize is unclaimed (Reserve Entrants).

If, by the end of the Competition Period less than 1 entry has been received by the Promoter, this competition will be cancelled and the prize will be withdrawn and forfeited.


What can I win?

There is 1 prize available to be won.

The prize is valued at $14,367 and includes the following items which are each valid for up to 12 months from the date the winner is announced:

  • 1 night stay at the Emporium South Bank for two adults in River City King Suite including breakfast, valet parking, high tea, Sunseeker package at The Terrace, 1pm late check out valued at $959;
  • 1 night stay at Rydge's South Bank for two adults with a private balcony & river & city views, Hosted breakfast per adult booked daily, served in the hotel's restaurant, a bottle of Australian sparkling wine on day of arrival, valet car parking for 1 car daily, late check out of 1pm and a $200 food & beverage credit valued at $999;
  • 1 night stay for two adults at Novotel Brisbane South Bank, including buffet breakfast and invitation to an exclusive VIP launch event in 2026 valued at $500;
  • 12x $200 dining vouchers at any South Bank Corporation restaurant valued at $2,400 — see https://www.visitsouthbank.com.au/eat-drink/all for full list of participating restaurants;
  • Wheel of Brisbane VIP Experience (including special VIP gondola with leather padded seating, custom head unit to play your own music, extra window tinting, optional decorations to suit your occasion) and choice of beverage to enjoy onboard, valued at $65;
  • Free car parking at South Bank Car Park for a year valued at $4,056 (exact time & frequency to be confirmed by the Promoter — see www.visitsouthbank.com.au/getting-here/parking for further terms and conditions). For clarity, this is based on 2x full day visits a week ($39 per day) for 52 weeks. However, the winner can redeem their free car parking as frequently as they wish, but if the winner redeems their free car parking at a more frequent rate than 2x full day visits per week, this means that the full value may be used prior to a full year;
  • Free "coffee for a year" voucher for select South Bank Corporation coffee shops (Denim and co, Espresso Garage, Lost Bean, Shysh and Vici Italian), valued at $2,007. For clarity, this is based on $38.60 a week for 52 weeks. However, the winner can redeem their free "coffee for a year" voucher as frequently as they wish, but this means that the full value may be used prior to a full year;
  • Ben and Jerry's booklet with 52 vouchers for a regular cup of ice-cream to be redeemed at Ben and Jerry's Southbank only, valued at $9.50 each, overall value $500;
  • Up to 6x double pass tickets to select shows at QPAC (to be determined by the Promoter) between May 2026 and May 2027 valued at $1,200;
  • Up to 10x double pass tickets to select events (to be determined by the Promoter) at Brisbane Convention and Exhibition Centre valued at $1,000;
  • 1x family annual pass to Sparklab (unlimited free entry for 12 months to Sparklab) — Family Annual Pass means either 2 adults and 2 kids or 1 adult and 3 kids;
  • 1x family ticket to the current Queensland Museum Kurilpa major exhibition, valid for 12 months from the date the winner is announced. (The Family ticket to the current Queensland Museum Kurilpa major exhibition is subject to whichever exhibition is on at the time of redemption and can't be used for any other exhibition or event.) Family ticket means either 2 adults and 2 kids or 1 adult and 3 kids, valued at $191;
  • 12x double passes to Cineplex Movies valued at $240; and
  • 1x QAGOMA family/group pass (4 people) to Make, Believe, Magic: The Worlds of The Jim Henson Company (including 1x merch pack) valued at $250.

Total prize pool

The total prize pool is valued at $14,367.


How many times can I enter?

You may only create an itinerary once. You may make multiple posts promoting your itinerary.


How and when will the winner/s be informed?

The winner will be notified via the email provided when creating their itinerary as part of their entry within 2 business days of determination.


Unclaimed prize/s

Prize claim date: By the time and date stated in the email sent to the winner.

If the prize has not been accepted or claimed by the prize claim date above or if, after making all reasonable attempts, the winner can't be contacted (or the winner does not contact the Promoter) by the prize claim date above, the relevant entry will be discarded and the Promoter will re-award the prize to a Reserve Entrant and/or withdraw the prize as unawarded. Any such winner will be informed via email used for entry.


Collection and use of your personal information

If you are the winner, you and (if applicable) your companion(s) must take part in all publicity, photography and other promotional activity as the Promoter requires, without any compensation. You/your companion(s) consent to the Promoter using your name/s and image/s in any promotional or advertising activity.

The Promoter may collect your/your companion's personal information directly or through the Promoter's agents or contractors. The Promoter will use your/your companion's personal information to conduct and manage the competition. The Promoter may disclose your/your companion's personal information to the Promoter's related companies, agents and contractors (including those based outside of Australia) to assist in conducting this competition, communicating with you/your companion or storing data.

If you have marked the "opt-in" box on the entry form when creating your itinerary, you consent to the Promoter keeping your personal information on its database to use for future marketing purposes, including contacting you by electronic messaging provided that where required by the Spam Act 2003 (Cth), the Promoter includes a functional unsubscribe facility in each direct marketing communication it sends you that you may use to opt-out of any further such communications and provided that the functional unsubscribe facility complies with the Spam Regulations 2021 (Cth). By entering, you consent to receive email or SMS messages from the Promoter without any functional unsubscribe facility if they relate primarily to the conduct of this competition.

The Promoter's Privacy Policy (see www.visitsouthbank.com.au/privacy-policy) includes information about:

  • how to seek access to the personal information the Promoter holds about you and seek correction of the information; and
  • how to complain about a privacy breach and how the Promoter will deal with such a complaint.

These Terms and Conditions incorporate and must be read together with the details outlined in the table above. Information about prizes and how to enter forms part of these Terms and Conditions. By entering, you accept these Terms and Conditions.


Entry

Your entry must be received during the Competition Period and will be deemed to be received only when received by the Promoter. You will receive a return message confirming your entry. The Promoter is not liable for any problems with communications networks outside its reasonable control. You are responsible for your own costs associated with entering. If you enter using automatically generated entries or multiple phone numbers/email addresses/addresses/aliases, you may be disqualified.

Every entry must be your original work and not copied or owned by any other person. Entries must not be created using any generative artificial intelligence software.

You must not include any other person in your entry unless they have consented to you submitting it in this competition. You must not include any person in your entry who is under the age of 18 years. You must ensure your entry does not contain any virus, malware or other malicious or inappropriate computer code or material. You acknowledge that your entry and your name may be made publicly available by the Promoter (in its reasonable discretion) and will be accessible to the general public to view.


Intellectual Property

By submitting your competition entry, and in consideration for the Promoter considering your entry, you:

  1. agree that, by entering, you automatically from the time of such selection you submit your competition entry, grant the Promoter a worldwide, irrevocable, non-exclusive, non-transferrable, sublicensable licence to all right, title and interest in and to your entry (including but not limited to trade marks, copyright and other intellectual property rights in your entry, and only to the extent you are capable of licensing such right, title and interest) to use, modify, adapt and reproduce in the manner contemplated by these Terms and Conditions, and in order to promote the Competition; and
  2. consent to any act or omission by the Promoter or its affiliates or any of their respective representatives, partners, licensees, sublicensees or successors in title, which would otherwise infringe any Moral Rights (as defined in the Copyright Act 1968 (Cth)) you hold in respect of any entry or other works contained in your entry; and
  3. warrant that your entry does not breach any third party rights (including intellectual property rights) and its use by the Promoter or any other person as permitted by these Terms and Conditions will not breach such rights nor otherwise breach any law (for example, it is not defamatory, in contempt of court or in breach of any privacy law).

The Promoter may decide not to publish an entry, to cease publication of an entry, or to publish an edited entry.

The Promoter may copy and amend your entry and may use (or allow others to use) it to publicise this competition or for any other purpose. The Promoter may also decide not to publish an entry, to cease publication of an entry, or to publish an edited entry.

Your entry must not be obscene, offensive, malicious, discriminatory, indecent or (in the Promoter's opinion) otherwise objectionable or inappropriate (for example it must not include nudity or language the Promoter deems offensive).

Where entry is via Instagram/TikTok, you must follow the relevant Instagram/TikTok Social Media Account up until the determination of the winner in order to be eligible to receive the prize.


Prizes

Prizes and all elements of prizes must be taken as specified, as and when offered and cannot be altered or changed in any way by you or will be forfeited, and if forfeited, the Promoter will not be liable. If you forfeit the prize or any element of the prize for whatever reason, you will not be given cash or any alternative prize as a substitute. Prize/s are subject to any additional terms and conditions imposed by the relevant supplier or the Promoter, including, as relevant:

  • validity period/s;
  • booking and availability of flights, accommodation and events;
  • conditions of travel and conditions of entry into any event venues (including behaviour requirements, health and safety requirements and applicable dress codes);
  • conditions of ticket validity and any restrictions on ticket on-sale or transfer;
  • travel dates and specified travel exclusion periods;
  • any additional fees (payable by you) relating to changes made by you/your companion(s) to a travel/event prize after it has been booked;
  • a requirement to present your credit card when checking in to accommodation; and
  • a requirement that any person taking the prize that is aged under 18 years old must be accompanied by their parent or guardian at all times.

You/your companion(s) are responsible for all other unspecified costs related to the prize, including meals, transport, insurance (including excesses), in-room charges, additional taxes, mobile or data plans, costs associated with ongoing use of the prize, etc. Event tickets can only be used once and will be deemed invalid if copied. The Promoter does not control entry to the relevant event location. The winner/s must keep their tickets safe and the Promoter will not replace lost or stolen tickets.

The Promoter is not responsible for any dispute between you and any person with whom you choose to, or choose not to, share a prize.

Where relevant, the Promoter accepts no responsibility if one or more of the events or activities awarded as part of the prize are abandoned, called off or postponed for any reason beyond the Promoter's reasonable control. In that case you/your companion(s) forfeit your entitlement to that event/activity and the Promoter may provide another item of equal or higher value.


General

Any material failure by you or (if applicable) your companion(s) to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).

For event-based/travel prizes, you and (if applicable) your companion(s) accept that some aspects of the prize may be inherently risky and that the prize may involve dangerous activities.

If specified, in order to participate in the activity/activities awarded as part of the prize, you/your companion(s) must comply with any applicable conditions (e.g. height, weight, health and fitness requirements). You must ensure that you/your companion(s) are healthy and fit enough to take the prize. You/your companion(s) must follow all requirements of the people responsible for managing the relevant activity/ies.

You must, and you must ensure your companion(s), if required by the Promoter, sign disclaimer and release forms provided by the Promoter in favour of the Promoter and other parties before taking the prize. If you or any companion(s) do not sign, your entry will be deemed invalid and you will lose any entitlement to a prize.

If you or your entry are deemed by the Promoter to breach these Terms and Conditions materially including if the prize is on set dates and you are unable to take the prize on the relevant date/s, your entry (or at the Promoter's discretion, all of your entries) may be discarded. The Promoter may, at any time, require you to produce documentation to establish to the Promoter's reasonable satisfaction the validity of your entries and/or verifying your identity (including documentation establishing your identity, age, place of residence and place of employment). Failure by the Promoter to enforce any of its rights at any stage does not waive those rights.

You must not:

  • tamper with the entry process (including but not limited to manipulating the system via bots, script use, or any other means to circumvent the entry process);
  • engage in any conduct that may jeopardise the fair and proper conduct of the competition;
  • act in a disruptive, annoying, threatening, abusive or harassing manner;
  • do anything that may diminish the good name or reputation of the Promoter or any of its related entities or of the agencies or companies associated with this competition;
  • breach any law; or
  • behave in a way that is otherwise inappropriate.

If companion(s) can take the prize with you, you are responsible for your companion(s) and the Promoter may disqualify all entries from, and prohibit further participation in this competition by, you or any or all of your companion(s) if they materially breach these conditions, whether or not legally bound by them.

If you (or your companion(s), if applicable), in the reasonable opinion of the Promoter (and/or a medical professional, as relevant to the circumstances), are intoxicated, under the influence of alcohol or any other drug, behave aggressively or offensively, or behave in a manner which may diminish the good name or reputation of the Promoter or any of its related entities or the agencies or companies associated with this competition, is contrary to law or is otherwise inappropriate, the Promoter may cancel the prize or restrict you (and your companion(s)) from participating in any elements of the prize, at its discretion.

The Promoter is not liable for entries, prize claims or correspondence that are misplaced, misdirected, delayed, lost, incomplete, illegible or incorrectly submitted for reasons outside the Promoter's reasonable control, including failure of any third parties to forward entry forms for inclusion in the draw, where relevant.

If any dispute arises between you and the Promoter concerning the conduct of this competition or claiming a prize, the Promoter will take reasonable steps to consider your point of view, taking into account any facts or evidence you put forward, and to respond to it fairly within a reasonable time. In all other respects, the Promoter's decision in connection with all aspects of this competition is final.

Prizes cannot be transferred or exchanged nor (except where cash is specified) redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in prize value. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value.

By entering, you request that your full address not be published. If this competition cannot run as planned for any reason beyond the Promoter's control (for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, government directives, a pandemic, public health orders and the like), the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants.

The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office's stated view that where the parties are at arm's length, goods and services exchanged are of equal GST inclusive market values.


Liability

You may have consumer rights under statute including under the Competition and Consumer Act 2010 (Cth), which may be relevant to any issue or problem you encounter in relation to this competition and cannot be excluded or restricted. Nothing in these Terms and Conditions excludes or restricts those rights. See www.accc.gov.au for more information about those rights.

Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).

Without limiting the previous paragraphs, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant), due to circumstances beyond the Promoter's reasonable control. Unless otherwise specified, prize/s will only be delivered to addresses in Australia.

This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and X. You provide your information to the Promoter and not to any social media platform. You completely release any relevant social media platforms from any and all liability.